Welcome to Impact Genome. This platform is owned and operated by Mission Metrics, LLC (“Impact Genome,” “IG,” “we,” or “us”). By using any of our websites, applications, services, or products (collectively, the “Platform”), you understand and agree to accept and adhere to the following Terms and Conditions of Service (the“Terms”). Our Privacy Policy, available at https://www.impactgenome.com/privacy-policy, describes how we handle personal information of platform users and is separate from these Terms. Nothing contained in these Terms is intended to modify any other written agreement that you might have with Impact Genome regarding matters other than your use of the Platform. 

Material modifications — including any changes to data rights or the License Grant — will be effective thirty (30) days after posting for existing users, and immediately for new users who register after the posting date. Non-material modifications are effective upon posting. We recommend you review these Terms periodically for changes.

These Terms are effective as of April 16, 2026.

Grant of Access and Restrictions on Use. IG grants you a limited, revocable, non-exclusive, non-transferable, right to view, store, bookmark, download, and print the pages within the Platform solely for your informational and noncommercial use, or as we otherwise expressly authorize in writing. You are responsible for obtaining and maintaining all equipment, services, and other materials that you need to access the Platform. We reserve all rights not expressly granted in these Terms. Except as otherwise stated herein, or as we may expressly authorize in writing, you shall not:

  • Modify, copy, screen capture, distribute,     forward, transmit, post, display, reproduce, publish, broadcast, license,     archive or create a derivative database from, create derivative works     from, transfer, sell, or exploit any reports, data, information, or other     content generated by or obtained from the Platform, whether through links     or otherwise (collectively, "Materials");
  • Reverse engineer, disassemble, or decompile     the Platform and/or the Materials;
  • Use the Platform to publish, distribute     and/or advertise any promotional material or other forms of solicitation     to other users;  
  • Redeliver any page, text, image, or     Materials on the Platform using "framing" or other technology;
  • Engage in conduct that could damage,     disable, or overburden the Platform, any Materials or services provided     through the Platform, or any systems, networks, servers, or accounts     related to the Platform, including but not limited to using devices or     software that provide repeated automated access to the Platform;
  • Probe, scan, or test the vulnerability of     any Materials, services, systems, networks, servers, or accounts related     to the Platform, or attempt to gain unauthorized access to Materials,     services, systems, networks, servers, or accounts connected or associated     with the Platform through hacking, password or data mining, or any other     means of circumventing any access-limiting, user authentication or     security device of any Materials, services, systems, networks, servers, or     accounts related to the Platform;
  • Use any robots, spiders, crawlers or other     automated downloading programs, algorithms or devices, or any similar or     equivalent manual process, to: (i) continuously and automatically search,     scrape, extract, deep link or index any Materials or Platform content;     (ii) harvest personal information from the Platform for purposes of     sending unsolicited or unauthorized material; or (iii) cause disruption to     the working of the Platform or any other person’s use of the Platform;
  • Share or otherwise disclose login     credentials, including but not limited to email addresses, user names,     passwords, security questions and security answers (collectively     “Credentials”) with any other individual and/or third party. If you learn     of any actual or suspected unauthorized use of your Credentials, you are     obligated to notify IG immediately;
  • Modify, copy, obscure, remove, or display     IG's name, logo, trademarks, text, notices, or images without IG's express     written permission. To obtain such permission, you may e-mail us at help@impactgenome.com; or
  • Include the term "Impact Genome,"     "Impact Genome Registry," "Impact Genome Project,"     "Impact Verification," "Verified Impact Report," or     any IG trademark or executive's name, or any variation of the foregoing,     as a meta-tag, hidden textual element, or any other indicator that creates     an impression of affiliation, sponsorship, or endorsement by IG.

User Accounts. You represent that the information that you provide to register a User Account is true and accurate, and you agree to make timely updates to that information as it changes. IG reserves the right to deny registration of a User Account for any reason, and to disable a User Account atany time and without notice, either temporarily or permanently as determined by IG in its sole discretion.  

User Content and Data Rights. You are solely responsible for all data, content, and materials that you submit to the Platform(“User Content”). You represent and warrant that the User Content is accurate,complete, and not misleading to the best of your knowledge, and that you own or have all necessary rights to provide such User Content and to grant the rights described in these Terms.

License Grant. By submitting User Content, you grant Impact Genome a royalty-free, perpetual, irrevocable, worldwide, transferable, sublicensable, non-exclusive license to:

  • use, host, store, reproduce, modify, adapt,     translate, and create derivative works from User Content;
  • publish, display, distribute, and otherwise     make User Content available;
  • commercialize, license, sublicense, and     sell products and services incorporating or derived from User Content;
  • use User Content to develop, train,     validate, and improve algorithms, machine learning models, and artificial     intelligence systems;
  • share User Content with affiliates,     partners, customers, and service providers; for any lawful business purpose, including operating, improving, and expanding IG’s products and services.

Prohibited Data. You agree not to submit to the Platform any personally identifiable information relating to individuals, including but not limited to program participants, clients, beneficiaries, employees, or volunteers ("Individual Data"), unless such Individual Data has been fully anonymized or de-identified prior to submission such that it cannot reasonably be used to identify any natural person. Notwithstanding the foregoing, if you submit any Individual Data, you represent and warrant that:(i) you have obtained all consents, authorizations, and permissions required under applicable law to submit such data to IG and to grant the rights described herein; (ii) such submission and IG's use thereof as described in these Terms complies with all applicable laws and regulations, including without limitation HIPAA, FERPA, COPPA, and applicable state privacy laws; and(iii) you will indemnify, defend, and hold harmless IG from any claims,damages, or regulatory actions arising from your submission of Individual Data.IG reserves the right, but has no obligation, to screen, reject, or delete any User Content that IG reasonably believes contains Individual Data submitted inviolation of this section.

Aggregation and De-Identification. IG may aggregate, normalize, transform, andcombine User Content with other data; anonymize or de-identify User Content;and use such data without restriction, provided that such data does not identify you except as expressly permitted.

Derived Data Ownership. All DerivedData, including but not limited to benchmarks, indices, scoring systems, analytics,models, reports, and aggregated datasets shall be exclusively owned by IG. DerivedData does not constitute User Content and may be used, licensed, and commercialized by IG without limitation.

Non-Confidentiality.Unless expressly agreed inwriting, User Content is non-confidential and non-proprietary, and IG has noobligation to restrict use or disclosure.

Attribution and Publicity. IG may use your organization name, logo, and publicly available information in connection with your User Content and in marketing, reporting, benchmarking,and product materials.

Waiver. You waive, to the fullest extent permitted bylaw any claims related to IG’s use of User Content or Derived Data, and anymoral rights, attribution rights, or similar rights.

LegalCompliance. Use ofUser Content is subject to applicable law. Notwithstanding the foregoing, IGmay use aggregated and de-identified data for analytics, benchmarking, productdevelopment, and commercial purposes.

Security. IG takes steps to protect user information from loss, misuse and unauthorized access, alteration, disclosure or destruction. However, no application, website, computer, or software is everfully secure or error free, so please take care in deciding what information you give to us. You are responsible for keeping confidential any account information, usernames, passwords, and security questions and answers that you use to access any part of the Platform; further, you are responsible for activities occurring under your User Account(s), including activity that results from your negligence, carelessness, misconduct, or failure to use or maintain appropriate security measures. If you become aware of suspicious or unauthorized activity with your User Account(s), you agree to contact IG immediately. IG will not be liable for any loss or damage arising from your failure to comply with this paragraph.

Data Incidents. In the event of a security incident affecting User Content, IG will comply with all applicable breach notification laws. You are responsible for maintaining current and accurate contact information in your User Account to ensure receipt of any legally required notices.

Third Parties. The Terms apply only to IG’s Platform. The Platform may contain links to other websites maintained by third parties and these links are provided solely as a convenience to users. IG expressly disclaims any representations regarding the content or accuracy of materials on such websites or the privacy practices of such websites. We do not endorse or represent any products or services that may be marketed on such websites. If you decide to access websites maintained by third parties, you do so at your own risk.  

Ownership. All content and materials available on the Platform,including but not limited to text, graphics, audio, video, logos, buttons,names, images, photographs, website names, html code, xml code, data compilations, software, as well as all copyrights, patents, trademarks, and the rights therein (collectively, “Intellectual Property”) are owned or licensed by IG and/or its third-party information providers, and are protected by United States and international intellectual property laws. All Intellectual Property not owned by IG that appears on the Platform, if any, is the property of its respective owner. Nothing contained on the Platform should be construed as granting any license or right to use any Intellectual Property without IG’s express written permission or that of the third party rights holder.  

Misuse of Intellectual Property displayed on the Platform is strictly prohibited. You agree not to reproduce, distribute, create derivative works from, publicly display, publicly perform, license, sell or resell any data, content,information, software, products or services obtained from or through the Platform without IG’s prior written permission. In addition, you may not make any use that exceeds or violates these terms. Any unauthorized or inappropriate use,including but not limited to the reproduction, distribution, display or transmission of any content on the Platform is strictly prohibited.

Warranty Disclaimers. BY YOUR CONTINUED USE OF THE PLATFORM, YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. IMPACT GENOME AND ITS AFFILIATES, SUBSIDIARIES,DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, AND ANY THIRD-PARTY INFORMATION PROVIDERS AND VENDORS EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, NONINFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE,AND ALL WARRANTIES REGARDING SECURITY, CURRENCY, CORRECTNESS, QUALITY,ACCURACY, COMPLETENESS, RELIABILITY, PERFORMANCE, TIMELINESS, OR CONTINUED AVAILABILITY, WITH RESPECT TO THE PLATFORM, ANY MATERIALS, PRODUCTS, OR SERVICES AVAILABLE ON OR THROUGH THE PLATFORM, USE OF THE PLATFORM, MATERIALS,PRODUCTS, OR SERVICES, AND THE RESULTS OF THE USE OF THE PLATFORM, MATERIALS,PRODUCTS, OR SERVICES.

FURTHER,IMPACT GENOME AND ITS AFFILIATES, SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES,AGENTS, LICENSORS, AND ANY THIRD-PARTY INFORMATION PROVIDERS AND VENDORS EXPRESSLY DISCLAIM ALL WARRANTIES WITH RESPECT TO ANY DELAYS OR ERRORS IN THE TRANSMISSION OR DELIVERY OF ANY MATERIALS, PRODUCTS, OR SERVICES AVAILABLE THROUGH THE PLATFORM.

EXCEPT AS PROVIDED BY LAW, NEITHER IMPACT GENOME NOR ITS THIRD-PARTY INFORMATION PROVIDERS AND VENDORS HAVE ANY RESPONSIBILITY TO MAINTAIN THE MATERIALS,PRODUCTS, OR SERVICES OFFERED ON THE PLATFORM OR TO SUPPLY CORRECTIONS, UPDATES, OR RELEASES FOR THE SAME.

IMPACT GENOME AND ITS AFFILIATES, SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, AND ANY THIRD-PARTY INFORMATION PROVIDERS OR VENDORS DISCLAIM ANY LIABILITY TO ANY PARTY FOR ANY LOSS OR DAMAGE CAUSED BY THE USE OF THE INFORMATION CONTAINED HEREIN, OR ERRORS OR OMISSIONS IN THE INFORMATION CONTAINED IN THE PLATFORM, WHETHER SUCH ERRORS OR OMISSIONS RESULT FROM NEGLIGENCE, ACCIDENT OR ANY OTHER CAUSE.

USERS ARE REQUIRED TO CONDUCT THEIR OWN INVESTIGATIONS, ANALYSIS, DUE DILIGENCE, DRAW  THEIR OWN CONCLUSIONS, AND MAKE THEIR OWN DECISIONS IN ANY AREAS CONCERNING SPECIFIC QUESTIONS.  

IN NO EVENT SHALL IMPACT GENOME AND/OR ITS AGENTS BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER ARISING OUT OF THE USE OF THE PLATFORM OR ANY INFORMATION CONTAINED HEREIN.

Limitation of Liability and Indemnity. ANY MATERIALS DOWNLOADED OR OTHERWISE OBTAINED THROUGH THEPLATFORM ARE DONE AT YOUR OWN RISK. NEITHER IMPACT GENOME NOR ITS AFFILIATES,SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, OR ANY THIRD-PARTY INFORMATION PROVIDERS AND VENDORS WILL BE LIABLE FOR ANY DIRECT,INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES,INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, REVENUE, INCOME, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, OR DAMAGES CAUSED BY THEFT,UNAUTHORIZED ACCESS, SYSTEMS FAILURE, OR COMMUNICATIONS LINE FAILURE, OR THE COST OF PROCURING SUBSTITUTE GOODS OR SERVICES, CAUSED BY THE USE OF OR INABILITY TO USE THE PLATFORM, MATERIALS OR ANY PRODUCTS OR SERVICES PROVIDED HEREIN, OR ANY OTHER MATTER RELATING TO THE PLATFORM, EVEN IF IMPACT GENOME HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  

You agree to indemnify, defend, and hold harmless IG, its subsidiaries and affiliates, and each of its and their officers, directors, employees, and agents, from and against all claims, demands, liabilities, damages, losses, or expenses, including attorney’s fees and costs, arising out of or related to your improper access to, or use of, the Platform, or any violation by you of these Terms including but not limited to a breach of your representations and warranties and the improper use of Credentials to access the Platform.

Integration and Severability. These Terms constitute the entire agreement between you and IG with respect to your use of the Platform and submission of User Content, and supersede all prior or contemporaneous communications and proposals, whether oral or written. If any provision of these Terms is deemed unlawful, void, or unenforceable, that provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions.

Governing Law; Dispute Resolution.

Governing Law. This Agreement shall be governed by andconstrued under the laws of the State of Illinois, United States, withoutregard to conflicts of laws principles.

Informal Resolution. Before initiating any formal dispute, you agree to contact IG at help@impactgenome.com and provide written notice describing the nature of the dispute and your proposed resolution. The parties agree to attempt in good faith to resolve the dispute informally for a period of thirty (30) days following such notice before pursuing arbitration.

Binding Arbitration. Except as provided below, any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, or any User Content, including questions of arbitrability, shall be resolved exclusively by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, or, for disputes within the AAA's Consumer Arbitration Rules thresholds, under those rules. The arbitration shall be conducted in Chicago, Illinois, or, at your election, by telephone or videoconference. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Either party may seek emergency injunctive relief in a court of competent jurisdiction solely to prevent irreparable harm pending the arbitration.

Class ActionWaiver. TO THEFULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALL DISPUTES SHALL BE RESOLVED ONAN INDIVIDUAL BASIS. YOU AND IG EACH WAIVE ANY RIGHT TO BRING OR PARTICIPATE INA CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHERREPRESENTATIVE PROCEEDING IN ANY ARBITRATION OR IN COURT.

Exceptions. Either party may bring an individual action in small claims court. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction in Chicago, Illinois to protect its intellectual property rights or confidential information, and you hereby consent to the exclusive jurisdiction of such courts for that purpose.

Opt-Out. You may opt out of the arbitration and class action waiver provisions of this section by sending written notice to help@impactgenome.com within thirty (30) days of your first acceptance of these Terms. Your notice must include your name, your organization's name, and a clear statement that you are opting out of arbitration. If you opt out, disputes shall be litigated exclusively in state or federal courts located in Chicago, Illinois, and you consent to the jurisdiction of such courts.

Contact. Please contact us at help@impactgenome.com at anytime with any questions about these Terms.

Termination. The rights granted to you here interminate immediately upon any violation by you of the Terms. IG, in its sole discretion, reserves the right to temporarily or permanently terminate your access to and use of the Platform at any time and for any reason whatsoever, without notice or liability. By your continued use of the Platform, you agree that IG will not be liable to you or any third party, for any reason whatsoever, for any termination of your access to or use of the Platform.

Effect of Termination; Data Retention. Upon termination or expiration of your access to the Platform, for any reason: (i) the License Grant you have provided to IG under these Terms is irrevocable and shall survive termination, and IG may continue to use,commercialize, and retain all User Content and Derived Data as permitted herein; (ii) all Derived Data, including benchmarks, analytics, and aggregated datasets incorporating or derived from your User Content, shall remain the exclusive property of IG and may be used and commercialized by IG without limitation; and (iii) IG shall have no obligation to delete or return UserContent following termination, except as required by applicable law or as IG may elect in its sole discretion. IG's standard practice is to retain UserContent for as long as necessary for legitimate business purposes, including data integrity, historical benchmarking continuity, and legal compliance. If you wish to request deletion of specific User Content following termination,you may submit a written request to help@impactgenome.com, and IG will consider such requests in its sole discretion, subject to IG's legal obligations and legitimate business interests. For the avoidance of doubt, deletion of any User Content shall not affect the validity or enforceability of any Derived Data already created therefrom.

Portions of this document were drafted with the assistance of Claude by Anthropic. All content was reviewed, edited, and validated by Impact Genome management.

‍